When work items are late

When work items are late

Postby sarahbmartin3 » Thu Feb 16, 2017 11:16 am

Hi, does anyone know how to separate late work items from on time ones?
The simulation requires the customer to be charged less if their product is not finished in a certain time, can I do this?
Thanks
Sarah

Re: When work items are late

Postby OliverPX » Mon Feb 20, 2017 9:41 am

You can set up a queue to have a "Shelf Life", meaning that you are tracking how long the work item has been in the queue. If the work item then waits longer than this, you can use a separate activity to pull it from the queue (using the routing in mode called "Expired Only"). This will allow you to separate the work items.

You can read more on this topic here:

https://www.simul8.com/support/help/dok ... :shelflife


Return to “SIMUL8 Cafe”